WM845XE

The shredder will not accept paper or Runs in reverse Only.

• While in “Auto” mode, the shredder will not run until paper is inserted into the middle of the feed entry slot. The trigger that activates the shredder is located in the center section of the feed entry slot. If the paper you are shredding is narrow, be sure to feed directly into the center.

• The feeding entry of the shredder is blocked or jammed. Insert a filing folder or any rigid sheet of cardstock (old greeting card, sheet torn from cereal box, or a couple index cards) directly into the center of the feed entry while applying force to help push the jammed paper through. This will usually clear any paper blockage or other obstructions.

• For severe jam situations, you may loosen the paper with shredder oil. DO NOT USE ANY SPRAY CAN OIL OR LUBRICANT.
  
  1. Turn shredder off.
  2. Apply the shredder oil across the paper entry slot 2-3 times.
  3. Let it soak for 30 minutes so the paper become saturated and softened.
  4. Return the shredder back to the "Auto/On" mode.
  5. If needed, forceably insert a rigid sheet of cardboard to push the jammed paper through.

• With the shredder unplugged, you may use a set needle-nose pliers or tweezers to remove the blockage.

• The gears driving the cutting blades may be stripped or worn out. A shredder with a stripped gear will typically spool at a high pitch sound. Shredding beyond the specified sheet capacity or shredding materials not intended for proper use, will strain the machine and quickly wear and may break internal components.
  Please refer to the Operation section of your User Manual for more information.

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